Event and Retail Manager

Maho is looking for an events and retail store manager to run our “Airstream” retail store concept that will be traveling between Orange Beach, Alabama and events throughout Florida and the Southeast United States on a seasonal basis. 

About Maho

Maho is a premium performance eyewear brand that produces sunglasses for women and men who love the outdoors. We are an early-stage E-Commerce company composed of smart, driven teammates committed to excellence and strategically improving our work. We are passionate, ambitious, and pragmatic and work together in pursuit of a common goal to grow a healthy, household name brand and push the eyewear industry in a better direction.

Responsibilities

  • Provide exceptional customer service, in line with Maho’s core values and brand philosophy
  • Communicate our philosophy to customers
  • Demonstrate exceptional product knowledge and provide expert style advice
  • Communicate effectively and accurately our product fit, sizing, and unique features of each style
  • Deliver an amazing shopping experience for all customers at events and seasonal pop-ups
  • Update internal documentation with detailed notes to include customer tracking and sales numbers, as well as customer experience
  • Understand and manage our inventory on hand, as well as policies and procedures around managing inventory
  • Build and manage inventory transfers between the Store and Warehouse
  • Understand, use, and manage our point of sale system
  • Handle in-store customer inquiries
  • Manage customer inquiries and communication
  • Support Social Media activities and channels
  • Product and showroom merchandising upkeep to ensure all displays meet brand aesthetic and organizational standards
  • Oversee part-time retail staff and scheduling
  • Assist in development and adherence to retail brand guidelines

Qualifications and Skills Required

  • Bachelor’s Degree or equivalent experience
  • 1-2 years of Fashion Retail Management preferred
  • Committed to excellent customer experience
  • Energetic, kind, patient, and adaptable
  • Must be familiar with Google Sheets/Excel
  • Self-directed and hard-working with a "no task is too small" attitude
  • Smart and organized
  • Confident in decision making
  • Driven by an entrepreneurial spirit
  • Able to multitask
  • Able to detect problems and report information to appropriate personnel
  • Available 45-50 hours per week/avg
  • Flexible schedule with no other outside jobs
  • Ability to travel up to 100% on seasonal basis

Compensation: Salary plus travel expenses and housing stipend, based on previous experience and expertise.

Next Steps: If you are interested in applying for this position, please email a single PDF document containing a cover letter and résumé to kris@mahoshades.com with the subject line “Event and Retail Manager [Applicant’s Name].”