Maho Warranty and Returns Policies.
Our policy here is simply to deliver a better product and better customer service for the lifetime of our product than anyone else. If you don’t like something, email us at email@example.com and we will find a way to solve it.
Our One-Year Warranty
If your Mahos are damaged due to a defect in material or a problem with workmanship* within one year of purchase, we will repair or replace them free of charge. Just email us at firstname.lastname@example.org and we will arrange for their return. Once returned, please allow 2-3 weeks after we receive your shades to fix them and mail them back.
*Examples of repairs that we cannot honor under our one-year warranty include but are not limited to: scratched lenses, Mahos run over by a car, lost Mahos, Mahos that have been stepped on or sat on and crushed, or Mahos dropped into a fire. You get the idea. If it’s really bad, email us a picture, and we’ll see what we can do.
Our Lifetime Warranty
We stand by our product as long as you, as the original purchaser, have it. If your Mahos are ever damaged for any reason (such as sitting on them, crushing them, scratching the lenses, getting punched in the face on a golf course by a game show celebrity, etc.) we will replace them for a flat fee of $30.00. Just contact us at email@example.com and we will take care of the rest.
If you’re not completely satisfied with your Mahos for any reason, you can return them to us within 30 days of purchase in an unused, resellable condition for a full refund. Please email us in advance at firstname.lastname@example.org and we will arrange for your return.