Our Lifetime Guarantee
Your Mahos are covered for as long as you, the original purchaser, have them. If your Mahos are ever damaged for any reason we will repair or replace them for a low flat fee (currently $40.00).
Our Guarantee does not cover lost products, or products bought from anyone other than Maho or our authorized retailers.
Our Guarantee fee is pegged to our costs, so it may rise over time. That means we don’t make money on repair or replacement, but we don’t lose it either -- so we’ll stay in business and available to fix your goods forever.
Our Guarantee fee includes our shipping cost back to you domestically, but it does not cover international shipping, duties, and the like.
If your style has been discontinued, we’ll either repair or allow you to replace with a pair of equal or lesser value.
Special Projects and custom orders are covered, but at a higher fee.